Privacy & Cookie Policy

Privacy & Cookie Policy

Effective Date: October 6, 2026

NicheTech Advanced Materials Co., Ltd. (“NicheTech,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect personal information through www.nichetech.com and related website inquiries and business communications.

NicheTech Advanced Materials Co., Ltd. is located at No. 402, Fengren Road, Renwu District, Kaohsiung City, Taiwan.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Contact and business information: Your name, email address, telephone number, company, job title, country or region, and delivery address.

  • Inquiry information: Product interests, intended applications, technical requirements, project details, sample requests, and information or attachments you provide.

  • Communication preferences: Your preferences for receiving product information, company updates, or marketing communications.

  • Technical information: Your IP address, browser and device information, referring website, pages visited, and access times, where collected through website logs, cookies, or similar technologies.

We collect information directly from you when you contact us or submit a request, and, where relevant, from your organization or business representatives. Technical information may be collected automatically when you use our website.

Providing personal information is generally voluntary. If you do not provide information needed to process a request, we may be unable to respond or provide the requested assistance. Please avoid submitting sensitive personal information that is unnecessary for your inquiry.

2. How We Use Your Information

We use personal information to:

  • Respond to inquiries and understand your material or application requirements.

  • Provide product information, technical support, quotations, and samples.

  • Discuss material selection, testing, and development projects.

  • Manage customer, supplier, and other business relationships.

  • Send requested communications and, where permitted, relevant product or company updates.

  • Operate, maintain, secure, and improve our website.

  • Understand website usage and improve the visitor experience.

  • Prevent misuse, investigate security incidents, and protect our rights.

  • Comply with legal obligations and maintain appropriate business records.

Where applicable law requires a legal basis for processing, we rely on consent, steps necessary to enter into or perform a contract with you, legal obligations, or legitimate interests, as appropriate. Where we rely on legitimate interests, we consider your rights and interests.

You may withdraw consent at any time without affecting processing lawfully carried out before withdrawal.

3. Cookies and Similar Technologies

Cookies are small text files stored on your device when you visit a website. Similar technologies may also store information or help recognize your browser and understand website activity.

Our website may use these technologies to support website operation and security, remember preferences, and understand how visitors interact with our content. The technologies involved may vary depending on the pages and features you access.

Some technologies retain information only during your browsing session, while others retain it until they expire or are deleted.

Where required by applicable law, non-essential cookies and similar technologies require your consent before activation. Any consent controls presented on our website allow you to make the choices described in those controls.

You can also manage, block, or delete cookies through your browser settings. Blocking certain cookies may affect website functionality. Browser cookie controls do not necessarily prevent all other technologies or server-side logging.

Third-party content or services accessed through our website may use their own technologies and process information under their own privacy policies.

4. How We Disclose Your Information

Where necessary for the purposes described in this policy, we may disclose personal information to:

  • Relevant group companies: NicheTech and San Fang group companies involved in responding to your inquiry, providing support, or managing the business relationship.

  • Service providers: Providers of website hosting, IT support, communications, business systems, analytics, or delivery services, as applicable.

  • Professional advisers: Legal, accounting, and other advisers where necessary for their services.

  • Authorities or other parties: Where required by law or reasonably necessary to address fraud, security incidents, legal claims, or threats to rights and safety.

  • Parties to a corporate transaction: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to appropriate safeguards.

Service providers processing personal information on our behalf are expected to protect it and use it for the services they provide to us.

5. International Processing

Your personal information may be processed in Taiwan and other countries where relevant group companies or service providers operate.

These countries may have different data protection laws from your country of residence. Where applicable law requires safeguards for international transfers, we use appropriate lawful transfer mechanisms.

You may contact us for information about safeguards applicable to your personal information.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods depend on the nature of the information, the requests or services involved, our business relationship with you, legal and recordkeeping requirements, and any ongoing disputes.

When information is no longer needed, it is deleted or anonymized as appropriate.

7. Information Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of internet transmission or electronic storage is completely secure.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access or receive a copy of your personal information.

  • Correct or supplement inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Request restriction of processing or object to certain processing.

  • Request that collection, processing, or use of your information cease.

  • Receive certain information in a portable format.

  • Withdraw consent.

  • Opt out of certain disclosures or uses of personal information where applicable.

  • Submit a complaint to the relevant data protection authority.

To exercise your rights, contact us using the details on our Contact Us page. Include “Privacy Request” in your subject line or message.

We may need to verify your identity or an authorized representative’s authority. We will respond within the period required by applicable law. Some rights are subject to legal exceptions.

We will not unlawfully discriminate against you for exercising your privacy rights.

9. Marketing Communications

You may stop receiving marketing communications by using an unsubscribe link, where provided, or by contacting us.

We may still send non-marketing communications necessary to handle your requests or manage an ongoing business relationship.

10. Third-Party Websites

Our website may contain links to third-party websites or services. This policy does not govern their privacy practices. Please review their privacy policies before providing personal information.

11. Children’s Privacy

Our website provides corporate and business information and is not directed to children under 13. We do not knowingly collect their personal information.

If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

12. Changes to This Policy

We may update this policy to reflect changes in our practices or applicable requirements. Updates will be posted on this page with a revised effective date.

Where required by law, we will provide additional notice or obtain consent.

13. Privacy Questions and Requests

If you have questions about this policy or how we handle personal information, please contact us using the details on our Contact Us page.

Include “Privacy Request” in your subject line or message so your inquiry can be directed to the appropriate team.